Dearborn police want help identifying a man who they say installed a card skimmer on an ATM at the Bank of America branch on Warren Avenue and Hartwell this week.

Investigators say it's not the first time that same machine has been hit.

Dearborn police chief Issa Shahin explained, "A skimming device is something that is inserted, generally, into the ATM machine, and it's going to capture your banking information so that someone can then access your bank account and try to steal your funds."

For many local customers, the discovery is a frustrating reminder of a problem they're seeing all over metro Detroit.

"They been doing that at the gas stations too. When you put your tap in," customer Jaanna Glenn told 7 News Detroit. "I'm not surprised at all, but I wish they stop doing it cause it's hard for people who actually work and pay they bills. When we come, try and get our money, and you done took it."

Israel Omoniyi said, "People doing stuff like this, it just make it hard for people, hardworking people. I work 12-hour shifts. Yeah, it's unfair."

Chief Shahin said this is the second time this specific ATM has been hit in just a matter of weeks. In both cases, he said the skimmers were discovered by an ATM technician.

"It is really bold. Oftentimes, when we've had these similar incidents, they're usually organized crime rings from outside our local area. Ya know, your average person doesn't know how to do these things," he explained.

So far, the chief said no losses have been reported to police. But to protect yourself, he suggests you wiggle the card reader before inserting your card. If it feels loose or looks out of place, then don't use it and of course, report it.

When asked what she'd say to the thief, Glenn's replied, "Go get a job. Go get a job and leave us regular people alone."

Omoniyi said, "If you helping these type of people, speak up cause they'll steal from you too."

Police also suggest shielding the keypad while typing your pin number, in case thieves have hidden a camera nearby. Anyone with information on the case should call Dearborn police at 313-943-3030.

At his pre-trial conference Thursday, suspected murderer Jarvis Butts pleaded guilty to killing Na'Ziyah Harris, 13. He will serve 35 to 60 years in prison minimum.

Even with a confession in hand, Na'Ziyah's family said they are not finished fighting. They are now calling for a deeper investigation into the systems and individuals they believe paved the way for this tragedy.

Watch Darren Cunningham's video report below: 'The signs were there': Na'Ziyah Harris' family demands further accountability

"Knowing something, feeling something, and then having it confirmed, its a different type of pain," Kewana Morton, Na'Ziyah's cousin, told 7 News Detroit.

Investigators believe Butts killed Na'Ziyah to cover his tracks after impregnating her. As part of a plea deal, Butts also pleaded guilty to five other cases of sexual assault.

"He will serve that 60 years if we have anything to do with it. He will die in prison," Jernell Smith-Holland, Na'Ziyah's great aunt, told 7 News Detroit.

Previous coverage: Final witnesses takes the stand in Jarvis Butts' preliminary hearing Final witnesses takes the stand in Jarvis Butts' preliminary hearing

She said she wanted to see a life sentence but believes getting him off the streets is a win for his other young victims currently grappling with trauma. However, the familys focus is now shifting toward accountability for those who failed to protect the 13-year-old.

"Jarvis was not the only person at fault. She would have never been in his hands if she hadn't been neglected or endangered. The signs were there; the warnings and complaints were there. CPS has the complaints. Detroit police have the complaints," Smith-Holland said.

CPS has acknowledged that prior complaints were submitted. Detroit police also admitted to 7 News Detroit that the department failed to investigate a 2022 claim that butts had touched Na'Ziyah inappropriately.

Previous coverage: Years before Na'Ziyah Harris murder case, CPS warned repeatedly about alleged killer Years before Na'Ziyah Harris murder case, CPS warned repeatedly about alleged killer

"The people responsible for NaZiyah lied. They need to be held responsible just as much as Jarvis. We have other children who may go back into the hands of the people who put them in harms way. We cannot do this. Im tired of the ball being dropped," Smith-Holland said.

While Butts has confessed, Na'Ziyah's body has still not been recovered. 7 News Detroit spoke with legal expert Todd Perkins about the details of the plea deal.

"My understanding is that, in order to take advantage of this plea, information had to have already been provided," Perkins said.

Previous coverage: DPD never investigated 2022 claim involving Na'Ziyah Harris and alleged killer DPD never investigated 2022 claim involving Na'Ziyah Harris and alleged killer

He offered a word of encouragement to the family as they continue to push for accountability.

The squeaky wheel gets the oil. Dont stop. I think about the mothers who have lost kids where nothing was done, but they just dont stop and eventually, something breaks," Perkins said.

Smith-Holland replied, "Thank you very much. We don't plan on stopping. We're going to keep moving forward."

Butts is scheduled for sentencing on March 12.

Students at the University of Michigan are mourning the death of 19-year-old Lucas Mattson. His body was found on Cambridge Road near Washtenaw Avenue in the freezing temperatures on Saturday.

"Its undeniably a tragedy," sophomore Blake Becker said.

Watch Darren Cunningham's video report below: University of Michigan students mourn death of classmate found in freezing temperatures

Sophomore Riley Maczik told 7 News Detroit, I was really upset about it. A lot of my friends were at the same venue that Lucas was at, so its really sad to see that that could literally happen to anybody. It doesnt matter who you are (or) where youre at.

Sophomore Matthew Like said, We have sense of community, even with people you dont know at the university. So to see anyone, even if you dont know them personally from your community pass like that, its tragic.

Ann Arbor police said Mattson was last seen walking on Hill Street around 1 a.m. on Friday after leaving a party at Delta Chi fraternity. According to investigators, he didnt have on a coat in the frigid temperatures and wasn't reported missing until about 15 hours later.

The search began and Mattsons body was found at 12:05 p.m. on Saturday on Cambridge. He was located around the corner from Delta Chi.

Police said it appears he died of exposure to the frigid temperatures, but theyre working to learn an exact cause of death. An autopsy was scheduled to take place Monday.

Its just really heartbreaking, Maczik said.

The University of Michigan said Mattson was not a member of Delta Chi nor was he a pledge of the fraternity, but he was a guest at the party.

In that same letter to the campus community, university President Domenico Grasso said:

We must let the investigators complete their work and refrain from speculation until the facts are known.

He went on to say hes instructed the

vice president for student life and executive director of public safety and security to retrace the events that occurred this weekend. We want to better understand what transpired and identify possible steps to help prevent similar tragedies in the future.

Maczik said, We always need to hold each other accountable. Make sure you never leave anywhere alone. Like its unsafe no matter where youre at and just make sure youre always there for your friends and talk to somebody when they need anything.

The university has counselors on hand for anyone who needs support.

7 News Detroit spoke with Mattsons grandmother who was too distraught to do an interview. We learned he was an engineering student from Alaska.