Kimberly Kaye Moores loved ones are grieving twice, after a horrific realization at a Detroit funeral home.

Its a lady in there with our mothers dress on, and her hair on, and her makeup and its not our mother," Byron Moore told 7 News Detroit.

He and his siblings prepared to say their final goodbyes to their mother who died earlier this month. However, right before Moores viewing on Friday, her daughter, Bianca Robinson, said she made a disturbing discovery.

When I came to put my mom nails and her lashes on, he was asking me like, Is this yo Mom? And Im looking like, 'you should know, Robinson recalled.

She said that conversation was with the mortuary staff.

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Robinson explained, He unzipped the bag, and when he unzipped the bag, I looked at the toe, and I was like its not a mole on her toe, and I turned around, and I looked at him."

"I said, 'This is not my momma sir,' and he said, 'Im so sorry.' He said, Your mom must have been cremated when she first got here because it was two ladies that was here that came in when your mom came. And he said, We mustve cremated her,'" she said.

Robinson continued, "I said, How do you make a mistake like that?'

Christopher Moore said, They said the toe tag... they said they think the toe tag got wet and fell off and thats how her body got mixed up with somebody elses body.

Detroit police stood by to keep the peace. The funeral home locked the door, as Moores family protested. They claim the funeral home tried to cover up its mistake.

Loved ones said the plan was for Moore to be cremated after Saturdays funeral, after everyone had a chance to see her one last time.

But now, they said thats been taken away.

Robinson said, "We dont have a viewing. What do we have? We dont even have her ashes! Somebody please tell us something.

7 News Detroit wanted to get answers on whether Moores body was cremated and how the situation was handled.

Were investigating it," Joseph Hutchison Jr., the funeral homes vice president of operations told 7 News Detroit.

He declined to answer any questions and directed us to his public relations spokesman. Funeral home spokesman Mario Morrow said if the funeral home finds itself at fault then the family will be made whole.

A routine drive to work turned tragic for Tera Shamey and her brother-in-law. Tuesday, she said they were carpooling when a metal object came crashing through her windshield.

Shamey was driving on southbound I-275, just south of Warren Road, when the incident occurred. Her passenger, Dr. Joe Musial, was struck in the head.

Shamey told 7 News Detroit, "It was sort of on an angle coming from above. I saw it from my peripheral vision, so it was coming from my right-hand side.

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There were a couple of other trucks around me," she recalled.

I turned and saw Joe. He wasnt okay. He wasnt conscious," Shamey explained.

She called 911, exited the freeway onto Ford Road, and applied pressure on Joe's head injury until medics arrived.

And it was in the back seat is where they found it. It was a heavy. Heavy piece of metal that someone described as possibly coming.. like looking like it could be from a tire drum," she explained.

Sadly, Dr. Musial, a husband, father, statistician and researcher at the University of Michigan-Dearborn, was pronounced dead at St. Marys Hospital.

These stories just keep getting told about the things that Joe has done for people. I dont think Ive ever met a more thoughtful person in my life. I had the joy of knowing him since he married my sister," Shamey said.

That's 27 years-plus of making memories that his loved ones will hold dearly.

Shamey said, "It was so random. How did this happen? I dont want it to happen to anybody else.

Thats why she sat down with 7 News Detroit. Shamey said her family is not looking to place blame, but they're pushing for prevention and perhaps, stronger compliance and enforcement around properly securing truck loads to help protect others on the road.

They also hope someone may recognize or have information about the truck that lost the piece of metal involved in the deadly crash.

If anyone has some information we could maybe find out how this happened so that whatever rule was broken or whatever happened that piece of metal that came through my windshield and I dont want that to happen to anyone ever again," Shamey said.

Michigan State Police also ask anyone with information to give them a call.

New details emerged in court today in the case of a 79-year-old man who is accused of pulling a gun on four Muslim men on Saturday.

Peter Northup was arraigned on four counts of aggravated hate crimes after allegedly targeting the men for their religion and threatening violence. Each count is a 10-year felony.

7 News Detroit learned Northup is a retired optometrist with no criminal record. Still, we also learned the suspects own family had expressed deep concerns about his mental well-being on several occasions, including the day before the confrontation.

Dr. Northup. Not mister," the suspect corrected the magistrate.

Magistrate Elizabeth Chiappelli replied, "Alright, you're identified as a defendant here in court as Peter Hamilton Northup."

On Saturday, a group of Muslim men was inviting others to discuss their Islamic faith outside the Troy Library. That's when they say Northup approached them and allegedly threatened to shoot them.

7 News Detroit told Javed Ashraf, one of the alleged victims, the hearing was on the docket.

After the arraignment, Ashraf told 7 News Detroit, "When I saw him, all the memories came back from that day."

Authorities said when Northup was arrested on-site, he was carrying a loaded weapon with one round in the chamber.

Ashraf said, "He's definitely a dangerous man for the community."

"And I was also thinking about the safety of the children that are inside the library," he added.

Police said they seized 19 weapons from his home. However, investigators noted that at least three registered guns remain unaccounted for.

During the arraignment, a detective told the magistrate, "So, we do have concerns for the community. We request a cash bond."

The magistrate asked Northup directly about any other weapons.

Chiappelli asked the suspect, "Do you have any other firearms at another location?"

Northup replied, "No, I can't... I can't answer that question."

He added, "I have dementia also."

That ongoing lack of accountability has left the alleged victims shaken.

Ashraf said, "My concern is that he may not be saying the complete truth and ya know, can cause harm. He's already like 79. He doesn't have much to lose."

During the hearing, the magistrate revealed that Northups family had previously requested police welfare checks on July 10th, July 13th, and again on September 11th, just one day before the incident.

Magistrate Chiappelli said, "With a family member reporting to police they believe that youre suffering from a mental health crisis and being in fear of you because of your mental state and access to numerous firearms."

Ashraf said, I do trust the justice system."

Northup was given a $500,000 cash or surety bond. He is due back in court on September 24th for his probable cause conference.

A local business owner said her family is taking a major revenue hit after thieves swiped her trailer packed with custom embroidered apparel and tees.

I do a lot of embroidery sweatshirts. I do printed tees. I still do some tumblers. Theyre kind of phasing out," Trudy Miller told 7 News Detroit.

Miller, who owns Creations by Trudy, said her trailer was loaded full of those personalized handmade items on Friday when she headed to a vendor show. The business brings in extra income.

Its really nice to be able to sell something that I made that I created and have somebody compliment it or be excited for it or gift it to somebody else. Thats why I genuinely love what I do," she explained.

Its so much fun for our family. He pays the bills. I do all the extras. I do the groceries, any extras. The school clothes," Miller said.

She said she was projected to make $3,000, on Sunday. However, come Sunday morning, someone disrupted that stream of revenue for the family of five.

Miller said her trailer was parked around the corner from her home, but when she came outside it was gone.

I was so sick. Sick to my stomach," she recalled.

Miller filed a police report with Allen Park police and said she also contacted nearby Melvindale police.

My trailer was shown on the FLOCK camera at 1:23 a.m. right at Allen and Outer Drive with a partial license plate of the car that took it," she explained.

The mother of three said police managed to track her trailer and the vehicle hauling it to a home in Detroit.

The bad news is it was empty, other than some hangers and a couple of business cards.

She said she paid $250 to retrieve it from the impound lot.

Miller said she had $16,000 worth of merchandise inside and that "the trailer itself was $6,500."

I'm really hoping with all these shares and views on Facebook that somebody will be like, I found a stack of your shirts hanging behind a store over there or something, but I haven't received any information yet," she explained.

Despite the vehicle being recovered at a home in Detroit, she said she was told no arrests have been made since there's no proof of who stole it.

To the culprit, she said, "I'm really disheartened. I really am. I really hope you never do this to anybody else. I really hope you had some lick of a sense where I could still get it. But, I highly doubt it."

This past weekend, Fifth Third officially converted 600,000 customer accounts over from Comerica Bank. For several local customers, the merger has turned into massive frustration.

7 News Detroit spoke with some of those customers, as well as Fifth Third Bank leadership, about the challenges.

Tosha Willis said she banked with Comerica Bank for 15 years.

I just felt like it wasnt a smooth merger. Its not a smooth merger," she said.

I tried to log in to the banking app today, and thats when I got a long notice about the app is no longer available because of the merger," Willis said.

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She said the notice directed her to head to a physical branch.

Jacqui Gretzinger told 7 News Detroit, I felt like I was coming to a concert."

She said the old Comerica Bank branches are busy. Gretzinger, who banked with them for 31 years, said her frustration is with the online bill pay feature or lack of it.

How do you shut off peoples bill pay for 8-plus days when they have bills coming due? And I had some auto pays set up, and fortunately I called the main branch but had I not called the main branch, I would have had payments not get paid and then I would have had late fees because the auto-pays were completely canceled," Gretzinger said.

Obviously, when you do a merger theres some growing pains and stuff but the way they handled it was not good," she said.

Steve Davis, Fifth Third Bank regional president, told 7 News Detroit, Were very sorry that our customers have not had a great experience. We want to improve that for them, and we want to get this solved for them."

"But I am really confident that when we get them to other side, theyre going to love it and its going to be great for them," he added.

Davis, who met with us outside of a branch in Southfield, said of the merger, "Overall, Im thrilled with how it went. It went really well, really well for the vast majority of our customers."

"We have had some that have had some intermittent issues here and there. Obviously, we want to get it fixed as soon as we can and deliver on a great service for them," he said.