After years of pandemic disruption, driver shortages, and declining public trust, Southeast Michigan’s transit agencies say they’re finally back on their feet.

There are new labor contracts. New buses on the way. On-demand service pilots. Even a regional transit app designed to knit a fragmented system together.

But recovery doesn’t always feel like progress… especially if you’re still waiting 40 minutes for a bus that’s supposed to come every 10.

At a recent State of Transit meeting hosted by Transportation Riders United, transit leaders struck a cautiously optimistic tone. They said the crisis is over. But questions remain about access, equity, and reliability.

Noah Kincade leads Detroit Documenters, a civic journalism program where trained residents attend public meetings and take detailed notes to help the rest of us stay informed. He joined The Metro’s Robyn Vincent to examine how transit officials are framing the system’s rebound and how those claims compare with riders’ experiences.

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